1. Order Cancellation
1.1 Orders once placed and confirmed cannot be cancelled.
1.2 If you wish to modify an order, please contact us immediately at info@shreddersandshredding.com or +91 98200 20714. We will try to accommodate your request if the order has not yet been shipped.
1.3 Once an order is shipped, no cancellations or modifications are possible.
2. Returns (Only for Damaged Products)
2.1 We accept product returns only if the product is received in a damaged condition. (Products Damaged in Transit).
2.2 You must notify us of the damage within 3 days of receiving the product by emailing us at info@shreddersandshredding.com with:
- Order number
- Photographs or video clearly showing the damage
2.3 After verification, we will arrange a free return pickup.
3. Refunds
3.1 Once the returned product is received and inspected, we will process your refund within 7–10 business days.
3.2 Refunds will be issued to your original method of payment (credit card, debit card, net banking, UPI, etc.).
3.3 If you paid via bank transfer, we may request your bank account details for processing the refund.
3.4 No deductions or return charges will be applied for eligible returns.
4. Non-Returnable Items
- Products that are not damaged are not eligible for return or refund.
- Any product returned after the 1 business-day return window will not be accepted.
5. Contact Us
For cancellation, return, or refund-related concerns, please contact us:
Papershredders / Shredders & Shredding Co.
Email: info@shreddersandshredding.com
Phone: +91 98200 20714
Address: Unit Nos. 7, 8, and 9, Plot No. 116, Opp. Reay Road Railway Station, Reay Road (W), Mumbai – 400010, Maharashtra, India
